Being Assertive

Throughout your journey in your design career, there will be many occasions where you will need to be assertive. These could include: Handling conflict (with clients, internal teams or suppliers). Pitching and presenting. Asking for a promotion or salary increase. Standing up for your ideas. Being heard in meetings. Reaching solutions. Addressing unfair situations. Saying…

6 months ago by

What happens when you no longer care?

Say you are working on a substantial website job with a difficult client. The work has been going on for months, and the website is now overdue for release. Your client is making substantial last minute changes, and your team is packed with other work. You are weary of both the project and the client,…

8 months ago by

Avoiding Studio Burnout

One of the saddest and most preventable reasons why designers leave their jobs is due to ‘burnout’. Burnout has been described as “a state of chronic stress that leads to physical and emotional exhaustion, cynicism and detachment, and feelings of ineffectiveness and lack of accomplishment.” The phrase ‘burnout’ was coined by a psychiatrist named Herbert Freudenberger.…

8 months ago by

Finding a mentor

Written by Sarah Ritchie The most successful agency people are those who care about developing their career, and who want to become the best possible version of themselves. One way to achieve this goal is by asking for professional guidance from others. There will be a stable-full of people whom you can talk with over…

9 months ago by

Adopting a kaizen mindset

The Japanese people have a word they know as kaizen, which means ‘change for the better’, or ‘good change’. Over the years, the business world has adopted and evolved this word to mean the implementing of a mindset/process of continual improvement. “Kaizen is a daily process, the purpose of which goes beyond simple productivity improvement.…

12 months ago by

Designers and account managers: a love/hate relationship

Written by Sarah Ritchie, AM-Insider Ask any agency person what the dynamic is like between their designers and their account managers and you’ll probably get a similar response: dog/cat, love/hate, us/them. The agency-irony is that the relationship between designers and account managers is symbiotic — one cannot function effectively without the other. Given this crucial need to…

1 year ago by

Dealing with fear and anxiety

Written by Sarah Ritchie, AM-Insider StudioLand is a tough environment. It’s quite conceivable that at various times you will feel a sense of fear or anxiety at work (or because of work). Your heartbeat quickens, your breathing gets shorter, and your mind races as you feel your work start to smother you. Fear can be a…

1 year ago by

Mise en place — the art of being prepared

Written by Sarah Ritchie “All great cooks… know that the secret to success is something called mise en place… [which is] a universal concept focusing on the idea of readiness. When chefs walk into a kitchen, they don’t just start cooking, they first assess the situation and make sure they will have everything they need for their…

1 year ago by